Healthcare Case StudyFluxhealth Platform

Psychiatric Clinic Digitalization

How a leading psychiatric clinic in Pakistan transformed patient care with FluxPlatform - a complete clinic system designed for mental health practice

100%
Self-Hosted
All data remains on clinic premises
4
Validated Scales
PHQ-9, GAD-7, ASRS Part A & B
0
Third-Party Video
Fully integrated video consultations
EN/UR
Bilingual
English and Urdu interface support

The Challenge

Pakistani psychiatric clinics face unique challenges that imported EMR systems fail to address

Fragmented Systems

Managing patients with paper records, generic billing spreadsheets, WhatsApp calls, and imported EMR software not built for Pakistan.

Data Sovereignty Concerns

Patient data sitting on distant foreign servers with no control over privacy or compliance.

No Validated Assessments

Inconsistent clinical documentation without standardized psychiatric assessment tools.

Drug Safety Risks

No systematic way to check drug-drug interactions for psychiatric medications.

The Solution

FluxPlatform is a fully integrated psychiatric clinic management system — built ground-up for clinical practice, deployed on-premise, and priced for the Pakistani market

Integrated Video Consultations

Clinic-hosted video calls - no Zoom, no Teams, no third-party subscriptions. Private video rooms with 4-hour session windows, works on LAN without internet.

Validated Psychiatric Assessments

Built-in PHQ-9, GAD-7, and ASRS assessments with automatic scoring and longitudinal trend charts. Track treatment response over time with data-driven insights.

Clinical Notes & AI Transcription

Rich-text editor with structured fields (Mood Score, Risk Level, ICD-10 Diagnosis). On-device AI transcription of audio note - no audio sent to external services.

Drug Interaction Safety

Automatic checking against RxNorm database for every medication combination. Color-coded alerts: Minor, Moderate, Major, and Contraindicated.

Complete Billing & Invoicing

Full revenue cycle management with configurable pricing, multiple payment methods (Cash, Cheque, Card, Bank Transfer), and PDF invoice generation.

Healthcare Interoperability

FHIR R4, SMART on FHIR, CDA R2, and CDS Hooks for integration with national health exchanges and third-party applications.

Clinical Workflow

From appointment to discharge — every step covered

Clinical Workflow

  • Patient Management with MRN assignment
  • Five appointment types with automatic video provisioning
  • Rich-text clinical notes with audio recording
  • On-device AI transcription of audio notes to text
  • ICD-10 diagnosis coding via CIeL terminology

Assessments & Safety

  • PHQ-9 Depression Scale (9 items, Score 0-27)
  • GAD-7 Anxiety Scale (7 items, Score 0-21)
  • ASRS ADHD Scale Parts A & B (18 items)
  • Longitudinal trend tracking per patient
  • Automatic drug-drug interaction checking
  • Clinical Decision Support (CDS) alerts

Operations

  • Complete billing lifecycle (Draft → Pending → Paid/Partial/Refunded)
  • Multiple payment method support
  • PDF invoice and receipt generation
  • Financial reports and patient statements
  • Bilingual CIeL terminology database
Video Consultations

Clinic-Hosted Video Calls

Every appointment automatically provisions a private video room. The doctor joins with one click; the patient uses a pre-generated secure link — no app to download, no account to create.

  • Dedicated room per appointment — not shared infrastructure
  • Mute, camera, screen share, and waiting room controls
  • 4-hour session window with cryptographically signed tokens
  • Runs on your local network — no internet required
🎥

Data Sovereignty

Video is routed through your own LiveKit server — not through Zoom, Google Meet, or any foreign cloud service. Patient consultations never touch an external network.

Validated Assessments

Psychiatric Assessments Built-In

PHQ-9, GAD-7, and ASRS are built directly into the session workflow. Each assessment is automatically scored, severity-classified, and added to the patient's longitudinal outcome chart.

Depression

PHQ-9

9 items · Score 0–27
Minimal · Mild · Moderate · Moderately Severe · Severe

Anxiety

GAD-7

7 items · Score 0–21
Minimal · Mild · Moderate · Severe

ADHD

ASRS Parts A & B

18 items · WHO standard
Part A screener + Part B full profile

Longitudinal Trend Tracking

Assessment scores are charted over time per patient — showing PHQ-9, GAD-7, and ASRS trends on the same timeline. Medication changes can be correlated with symptom trajectories, providing objective evidence for treatment decisions.

Drug Safety

Automatic Interaction Checking

Every medication list entered during a session note is automatically checked for drug-drug interactions against the RxNorm database and a locally cached CIeL medication index. All combinations are checked in real time.

Minor: Monitor — minimal clinical significance
Moderate: Review dose — may require adjustment
Major: Reconsider — potentially life-threatening
Contraindicated: Hard warning — must not be used

Clinical Decision Support

Built-in CDS Hooks automatically generate risk alerts during the clinical session:

  • PHQ-9 Q9 ≥ 1 → Critical suicidal ideation flag
  • PHQ-9 ≥ 20 → Severe depression warning
  • GAD-7 ≥ 15 → Severe anxiety alert
  • Drug interaction detected → Inline alert with guidance

Offline Capable: Psychiatric medications are pre-seeded in the local database — full interaction checking with zero internet dependency.

Key Benefits

Why clinics choose FluxPlatform

100% Self-Hosted

All data on your premises. No foreign servers. Complete control over patient privacy.

Bilingual Support

Full English and Urdu interface. CIeL terminology database supports both languages.

Works Offline

Full LAN capability. No internet required for video calls, documentation, or drug checks.

Implemented Standards

FluxPlatform implements international healthcare interoperability standards — enabling data exchange with any FHIR-compatible system while keeping all data on your infrastructure.

FHIR R4SMART on FHIRCDA R2CDS Hooks 1.0PHQ-9GAD-7ASRSICD-10RxNormSNOMED CTLOINC

Role-Based Access Control

ADMIN
Full access — patients, doctors, billing, settings, user management
DOCTOR
Own patients and clinical records only — full clinical workflow access
RECEPTIONIST
Appointment scheduling, patient registration, billing — no clinical note access
💬
“FluxPlatform transformed how we deliver psychiatric care. The integrated video consultations mean our patients can access care from anywhere, while the validated assessments give us objective data to guide treatment decisions. Most importantly, our patient data stays on our own servers.”
Medical Director, Leading Psychiatric Clinic
Rawalpindi, Pakistan

Ready to transform your psychiatric clinic?

Join the clinics delivering world-class psychiatric care with systems built for Pakistan's reality, owned by them, and priced for their market.

Free consultation • Self-hosted deployment • PKR pricing